Returns & Refund Policy

At Cookware & Bakeware, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day return policy from the date you receive your order.

Eligibility for Returns:

  • Items must be unused, undamaged, and in their original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

  • Certain items such as clearance or final sale products may not be eligible for return.

Return Process:

  1. Contact our customer service team at support@kitchennest.store within 30 days of receiving your order to request a return.

  2. Our team will provide return instructions and the return shipping address.

  3. Once we receive and inspect your item, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

Damaged or Defective Items:
If your order arrives damaged or defective, please contact us immediately with photos, and we will arrange a replacement or full refund at no additional cost.